At Wealth Cashflow, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we are here to help. Please review our Refund and Returns Policy for more details.
1. Returns
Eligibility: To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
1. Returns
Eligibility: To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
Return Period: You have 30 days from the date you received your item to request a return.
Non-Returnable Items: Certain items are not eligible for return, including:
– Final sale items
– Gift cards
– Personalized or custom-made products
– Intimate or sanitary items
2. How to Initiate a Return
To initiate a return, please follow these steps:
– Final sale items
– Gift cards
– Personalized or custom-made products
– Intimate or sanitary items
2. How to Initiate a Return
To initiate a return, please follow these steps:
a. Contact Us: Email us at jaygreyinvest@gmail.com within 30 days of receiving your order with your order number, a description of the issue, and any photos.
b. Return Instructions: Once your return is approved, we will provide you with return instructions and a shipping address.
c. Shipping Your Return: You will be responsible for paying the shipping costs for returning your item. We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.
3. Refunds
Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
3. Refunds
Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
Partial Refunds: In some cases, only partial refunds may be granted. This includes items that:
a. Are not in their original condition
b. Are missing parts or damaged for reasons not due to our error
c. Are returned after the 30 day return window has expired
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at jaygreyinvest@gmail.com with your order number and details about the defect or damage. We will provide instructions on how to return the defective item.
5. Late or Missing Refunds
If you haven’t received your refund within the stated processing time, please:
a. Check your bank account or payment provider.
b. Contact your credit card company or bank, as it may take some time for the refund to be officially posted.
a. Are not in their original condition
b. Are missing parts or damaged for reasons not due to our error
c. Are returned after the 30 day return window has expired
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at jaygreyinvest@gmail.com with your order number and details about the defect or damage. We will provide instructions on how to return the defective item.
5. Late or Missing Refunds
If you haven’t received your refund within the stated processing time, please:
a. Check your bank account or payment provider.
b. Contact your credit card company or bank, as it may take some time for the refund to be officially posted.
3. If you’ve done all of the above and still have not received your refund, please contact us at jaygreyinvest@gmail.com.
6. Sale Items
Only regular-priced items are eligible for refunds. Sale or discounted items are final sale and cannot be refunded.
7. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at jaygreyinvest@gmail.com with your order number, a description of the issue, and photos of the damage. We will assess the issue and provide further instructions.
8. Shipping Costs
Return Shipping: You are responsible for covering the shipping costs for returning your item unless the return is due to our error (e.g., receiving the wrong or defective item).
6. Sale Items
Only regular-priced items are eligible for refunds. Sale or discounted items are final sale and cannot be refunded.
7. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at jaygreyinvest@gmail.com with your order number, a description of the issue, and photos of the damage. We will assess the issue and provide further instructions.
8. Shipping Costs
Return Shipping: You are responsible for covering the shipping costs for returning your item unless the return is due to our error (e.g., receiving the wrong or defective item).
Non-Refundable Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
9. Contact Us
If you have any questions or need further assistance with returns or refunds, please contact us at:
Email: jaygreyinvest@gmail.com
9. Contact Us
If you have any questions or need further assistance with returns or refunds, please contact us at:
Email: jaygreyinvest@gmail.com
